I figured out how to get a call type condition to apply to a finesse 12.5 workflow by using the config APIs. It seems an order of magnitude easier than rolling a custom gadget, but you do need to do it through the APIs and not the front end.I suppose...

I figured out how to get a call type condition to apply to a finesse 12.5 workflow by using the config APIs. It seems an order of magnitude easier than rolling a custom gadget, but you do need to do it through the APIs and not the front end.I suppose...

I was curious if there was any way to spin up additional UCCX sandboxes for reservation. I'm trying to test out the viability of a integration between UCCX and a cloud based system and the wait time for a sandbox is over a week, and even then I could...