Can someone tell me what the actual version of SQL that is installed on UCCX when you use the MS SQL 2k Version 5.0(1) CD, and what version is installed when you use the MS SQL 2k Version 7.0(1) CD?I'm looking for the SQL version numbers like SQL 8.x...

I'm wondering if the following behavior is a "bug" or "working as designed"? And if it is "working as designed", should it be considered for a fix?UCCX 7.x or 8.x For both scenarios listed below the Agent has a single extension that is both their age...

UCCX 7.0Historical Reporting question?Even though an agent has been removed from UCCX (including as an Inactive agent) and from the CallManager End User directory, their name still appears in the "Available" window of any report where you are filteri...

I thought there was a way to disable automatice updates for CAD. Can someone refresh my memory on how/where to do this?Thanks,Dan

CallManager 6.x or 7.xHas anyone come up with a way to search for additional Active Directory ou's, when you have more than the hard limit of 5 LDAP directory entries in CallManager.I have a customer that needs to see 12 ou's across multiple domains ...