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AA Script with option to send to VoiceMail

Oskr220890
Level 1
Level 1

Hello Everybody,

I need some help,

I'm just applying this Script to deploy a Call Menu in Unity Express over a CME but there is a step that i'm not so sure that could be deployed , I need a Submenu with an If condition that redirects to a menu if the call is not answered, the options are:
1.- Leave Voice Mail

2.- Back to previous Menu

3.- Back to Main Menu

I think that steps 2 and 3 are not difficult but i can't think about a way to monitor the call if is not answered and then redirect to this new options and block the process that send the call to VoiceMail after a No Answer of the line.

Thanks in advance.

I'm attaching the Script that is running now.

2 Replies 2

keglass
Level 7
Level 7

Oscar,

I recommend you also post this to the Cisco Support Community for additional feedback and information.

Cisco Support Community

I hope this helps. Thank you for participating in the community.

Kelli Glass

Moderator for Cisco Customer Communities

I did it, but i still dontá have an answer, Thanks.