AA Script Mod - Prepend digits to AA Dial-By-Ext function

[lihuizhan]

Can someone please assist us with modifying a standard CUE script made by the CUE web GUI? We need a little help accomplishing this with the CUE Editor. We need to modify the dial-by-extension function of Auto Attendant to prepend digits to numbers dialed using the global dial-by-extension function of the script. We have CUE 7.06.

For example if someone calls into the AA and dials 111 that number gets outputted to the CME as 555111, which will match incoming dial-deer on the CME as 555…

I can provide a script file to be modified, that would allow us to compare and change other scripts as necessary. We would really appreciate the help as our environment is incomplete without this fix. Please let us know what to do, thanks.

[nikhijos]

Hi Daren,

Please find attached aef file as the script as per your requirements.

Upload the script from CUE GUI.

I have added one parameter for the prefix number which you can change while adding the script in AA in CUE GUI ( see attached file Extension.JPG).

The given prefix will be added to the given extension and the call will be transferred to the required extension as you mentioned (i.e. 555111 if 555 is the prefix and 111 is dialed extension).

Thanks,

Nikhil Joshi.

[lihuizhan]

Thank you very much, its works perfectly, we sincerely appreciate this. I know I'm probably asking a bit too much here but is there any way to suppress CUE reciting back the whole number before it transfers? When I dial 101 for example, CUE says transferring 5-0-0-1-1-0-1. Can this be altered or removed completely? That would be top notch if it’s possible. Thanks

Regards,

[nikhijos]

Please find attached aef file for the updated script.

Which only plays the extension that user has dialed.

Thanks,

Nikhil Joshi.

[lihuizhan]

Wow, it works perfectly, thank you for your contribution! That CUE editor is quite powerful and robust.