I have my CUCM up and running and US and US to international calls are working great. After I got my CUCM 7 up and running and all the dial plans working they have decided to add our London office to the mix. I current have a 9[2-9]XXXXXXX for local ...
I have Unity Connection 8.5.1ES65 cluster with CUCM 8.5 cluster with a SIP integration. My (only) CallHandler will not transfer calls (via Caller Input) to DNs unless Call Action> Transfer Type is "Supervise Transfer". I am calling from an inside DN....
I run the firmware upgrade and it never finished.Now when I try to login to management ip i am getting stuck at upgrade utility.What is the password? I tried cisco:cisco but it does not work.I tried to reset the box and same thing: stuck at upgrade u...
I have a customer that recently migrated from Unity 4.x to Unity Connection 8.X. They have a *very* busy mailbox that's checked by multiple people. This particular mailbox is a call center mailbox. The behavior when using Unity was as follows: ...
Hi everyone--has anyone configured Unity Connection 8.5 with Exchange 2007 for Unified Messaging yet? I'm having some odd issues...now every message gets a delayed delivery receipt (regular email messages). When i followed the guide from Cisco, it ...
Hello,The release notes for 8.6(2a) state that you need to install ciscocm.refresh_upgrade_v1.0.cop.sgn on 8.5.1(x) before upgrading to 8.6.2a. See documentation here: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_6_2/cucm-rel_notes...
I am running CUPC 8.5.4 on Windows 7 PC and recently inbound calls to the extension assoicated with this install ring fast busy when i answer the call. also get the same fast busy when i try to make an outbound call. If i run IP Communicator the inbo...
I am having a problem as our Call Manager (5.1.3) uses an old version of the UK Dial plan that does not include new local rate 0843 numbers.I have been told I can configure a route pattern to route calls out onto the PSTN.We have an MGCP voice gatewa...
CM 8.03 CCX 8.0.2 Data Check - everything is ОК. Data Resync - i've done anyway Status Cisco JTAPI Resync is completed Cisco JTAPI Client Node ID: 1 -- Cisco JTAPI Client versions are consistent Node ID: 2 -- Cisco JTAPI Client versions are consiste...
Can someone please assist us with modifying a standard CUE script made by the CUE web GUI? We need a little help accomplishing this with the CUE Editor. We need to modify the dial-by-extension function of Auto Attendant to prepend digits to numbers d...
Hi all,I know, that similar issues has been discussed a few times - but unfortunately it seems that my issue is a bit different...I run a IPCC express premium cluster and want to set up an agent based recording for some of my hotlines.The configurati...
I have been asked to create easy links for end users to access their user settings in BOTH Unity Connection and Unifed Personal Communicator.For example...I want a DNS entry called -- voicemail. When an end user types that in to a web browser I want...
