About Jhunnie_boy

Jhunnie_boy · 07-06-2016

Hello Cisco Folks,Is there a way at all to customize the font size in my reports in cuic? I am wondering if there is a way to tweak the font size of the report header and also the content of the report? I sometimes want some cells to be really big fo...

Jhunnie_boy · 06-09-2016

Hello All,I did some test report definitions and now I see my test folder starting to get messy. Is there a faster way to find the report that is using my report definition. The only way I know now is to edit the report one by one and see the report ...

Jhunnie_boy · 12-10-2015

Hello All,I am totally new to CUIC and we are using version 9.1. I wanted to check a report to check the originating number of a call that goes to our tech support group. I am after to the actual caller phone number. I read though the reporting user ...

Jhunnie_boy · 10-16-2016

Hi Vikram,I am not a UCCE guy but more of a CUIC one so I really cannot answer your question about UCM PG and Legacy PG? If you could be more specific, I might be able to answer that.As for my case, it has been escalated to the cisco devt team and th...

Jhunnie_boy · 07-10-2016

Hi Jack,Your last post is not just helpful, this is the very BEST answer. I looked into that link which is a rare find for me, you are right they did not publish that. Now I can see all system tables and the particular ones I need, I see the possible...

Jhunnie_boy · 07-07-2016

Jac,I wanted to add another columns here which is the report folder location and the report owner, how do I add in this query below? Also, is there any chance I can check the informix table columns online? I have no luck in finding them, would you kn...

Jhunnie_boy · 07-07-2016

Hi Jac,Is that by right clicking the report, edit views, then name, description and font size?

Jhunnie_boy · 06-20-2016

Thanks Jac but I see that most of the outbound reports here are campaign reports. We are not using a dialler and I am not sure if this will be indeed working for our case.

Member Since	‎12-10-2015 07:47 AM
Date Last Visited	‎08-18-2017 03:54 AM
Posts	17
Total Helpful Votes Received	5

User Statistics

User Activity

customize font size in the reports within cuic

Find the report definition's report dependencies

Detailed call by call report - CUIC 9.1

Re: 1 internalcall with high internalcallstime in agent_skill_group_interval table

Re: Find the report definition's report dependencies

Re: Find the report definition's report dependencies

Re: customize font size in the reports within cuic

Re: Agent Total Inbound and Outbound Calls