About alexporter92

alexporter92 · 11-07-2019

I have Finesse 12.0 for UCCE. I can see how to change the gadget height but not the width. Ive tried to add it into the desktop layout with no luck. Stock Finesse displays the gadgets on half of the screen. How do you increase the width? Also i am tr...

alexporter92 · 01-31-2017

I am trying to find out if this is possible. Right now I am developing a CVP application with 9 different menus. The menu prompts you to press a number, that number plays a message. I would like to add a menu after stating "press 1 to repeat or press...

alexporter92 · 01-17-2017

Right now I have ICM checking hours of operation for call centers. I wanted to have some sort of CVP application that I could call into that would close or open the call center. I am not sure how to do this. I would imagine i would send a variable fr...

alexporter92 · 12-10-2015

Currently our media files are set to the default "app". in the ICM script I am specifying what .wav file I need on the media server by using "FOLDERNAME/prompt01.wav". What I would like to do is define this in the script on ICM. This way I only need...

alexporter92 · 12-04-2015

Currently our media files are set to the default "app". in the ICM script I am specifying what .wav file I need on the media server by using "FOLDERNAME/prompt01.wav". What I would like to do is define this in the script on ICM. This way I only need...

alexporter92 · 02-06-2017

I used the app modifier and it works. Thanks for your help

alexporter92 · 02-03-2017

I have tried for a few hours and cant get anything work. I create the element value and send it to the menu. I press 1 to send to an audio element now because i dont know how to have pressing 1 play back the audio file on that menu.

alexporter92 · 01-31-2017

Got yea. Well i set the audio elements for "element" selected the 2 option menu and value appeared. I added the tag and saved it. When i put the URI audio file in, it still doesnt work. my DTMF is pressing 1 but its looped in itself. I am not sure wh...

alexporter92 · 01-31-2017

I do not see the Nth elements?If i do session data, i do it in the all the audio elements? Then what do i set the value too?

alexporter92 · 01-20-2017

I got this work. I now am setting up emergency prompts to play. I created a new variable but it only works with 1 or the other not both. I set it up in the CVP app i created but it still sends to the openclose call center variable. I set both variabl...

Member Since	‎06-06-2014 06:08 AM
Date Last Visited	‎02-27-2024 02:49 PM
Posts	66
Total Helpful Votes Received	1

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Finesse 12.0 gadget width

Replaying audio files with a Menu CVP

How to manually open/close a call center

How to define media files in 1 place

Need help with CVP->ICM media files

Re: Replaying audio files with a Menu CVP

Re: Replaying audio files with a Menu CVP

Re: Replaying audio files with a Menu CVP

Re: Replaying audio files with a Menu CVP

Re: How to manually open/close a call center