About dferrie

dferrie · 04-05-2012

Curent setup C40 codec (multiway enabled) VCS 7.1 Conference Factroy configured MCU4510 ad-hoc template configured. This is all working correctly.ScenarioC40 using multiway adds 3 additional particiapants to the conference. When the C40 (Host) leaves...

dferrie · 12-28-2011

Can someone point me to a readme document for this engineering special. I'm looking to see if this is a mandatory ES that I need to apply to 7.0(2) or if it fixes only certain issues.

dferrie · 09-13-2011

When you install UCCX 7.x and run the setup wizard, you are asked to choose an Admin account as the last step. Aside from losing Admin Access to the UCCX AppAdmin and having to reconfigure any scripts that may be using that account for authentication...

dferrie · 07-07-2011

Can someone tell me what the maximum number of values / connections that can be used in a switch step are?Dave

dferrie · 02-12-2011

I am looking for a Cisco document that gives me theIP through-put on 2901, 2911 and 2921 routers with Policy based routing applied.IOS version 15.1.3TOther processes EIGRP Stub VLAN routing SRST MGCP gateway (analog and PRI)Any and al...

dferrie · 09-10-2019

What was the fix to your issue. I am experiencing the problem.

dferrie · 06-21-2016

You are probably running into this defect. Problem Description: Make RestCall Step not working properly Resolution Summary: - Identified the defect : CSCuy92967, This will be fixed in UCCX 11.5.

dferrie · 11-18-2013

What version of UCCX? Did you upload the prompts individually or in a zip file?

dferrie · 07-09-2013

I had the same issue a while back. sounds like you are hitting the same bug. What version of VCS following bug was fixed in 7.2.2CSCub76176Symptoms: Calls from unregistered endpoints, behind a NAT, into a VCS Expressway may be dropped at 15 minutes.C...

dferrie · 06-25-2013

Create a test application add the script and then add a trigger for testing. Once confirmed set the live application with the script that you tested.-Dave

Member Since	‎12-06-2005 08:09 AM
Date Last Visited	‎05-20-2020 12:35 AM
Posts	41
Total Helpful Votes Received	10

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Multiway ?

UCCX 7.0(2) ES3

UCCX 7.01 Admin Account

Question on Switch step

PBR on 2900 series

Re: UCCX Drops some calls after Agent Pickup

You are probably running into

UCCX Script not playing prompts?

VCS SIP Call Ends in 16 minutes due to timeout TTL issue

Testing you current script live