Hi All This maybe a silly question,..have a large cluster here that has always used manual user config. If we were to look at AD integration (mainly for authentication purposes), is there actually a way to prevent the telephone number held in AD fro...
Hi All,. Does anyone know of a method for deselecting a resource in a script ? Been asked check the feasibility of something,... lets say broadly speaking, we have agents based in two locations - all sit in the same CSQ,. I have been asked if it's po...
Hi Guys,I've been playing around with Finesse and the sample gadgets (call history, Embedded web page etc),...Would anyone have any pointers on how I might achieve displaying a hyperlink within a gadget?ThanksJon
Hi All,
Thanks for taking the time to read,. this is something thats been bugging me for a while.
When configuring a system call handler, can anyone tell me why when trying to select a message recipient under message settings, the drop down box see...
Thanks again Roger, I guess we could test and see what happens if we chose ipPhone (not used in AD) ,.. to see if that would actually overwrite the existing value.. otherwise it looks like we need to have AD cleaned up.
Hi Roger,. Thanks, sorry I wasn't clear in my original post,. yes I realise the DN's assigned to users aren't affected, however I understand the telephone number field is? ,. is this possible to skip ?
Hi Denise,All working now,. I had been trying to use the link in a new XML file I had created. I tried the link in the Embedded web gadget and its working fine now.Thanks again for your adviceJon
