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Please note that Remote Expert Mobile announced end-of-life and support will end on February 28, 2022.

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Resolved! License calculation question

We are aware that REM’s license is calculated by concurrent webrtc session.My question is that if there is a call made from client web/mobile to REM agent web console.How many license consumed in this scenario? One or two?

cshiyou by • Cisco Employee
  • 1697 Views
  • 8 replies
  • 1 Helpful votes

REM call recording

Hello,   If a call is between a web browser and a REM mobile app, is there any solution/advice for such call recording?   It is known that if the call is between a web browser and a Cisco endpoint registering on UCM, call recording can be done via Me...

Resolved! Switching Camera

Hi team,I checked the Android SDK and looked for a method to switch the camera but I couldn't find. Is there a way to choose the camera while initializing the app and/or switch the camera while on the call?Thanks and regards,Murat

Boot / App Update Broadcasts

What is the recommended method, i.e.: broadcast, to start an app after booting?      The usual android.intent.action.BOOT_COMPLETED doesn't work, as the PackageManger/ActivityManager fires off of that as well, and likes to uninstall-reinstall CUCM pu...

Resolved! REM-Session Token API sample doesn't work

Hi team,i tried the sample code listed in the tutorial page as below:https://developer.cisco.com/media/remote-expert-mobile-developer-tutorials/web-sdk/08-encoding-user-to-user-data/encodin…But when i called the init.php, the response is not as expec...

wli6 by • Cisco Employee
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  • 3 replies
  • 0 Helpful votes
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