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Cisco Jabber MAC Custom Tab not supporting cookies or brower local storage

rahulsadhan
Level 4
Level 4

We have a web application  running on Custom Tab in Jabber MAC , web application is using cookies and local storage   of browser , and application works fine on all platforms excepts Jabber MAC custom Tab .

Problem with Jabber MAC custom Tab is , local storage of browser and cookies are not persistent , by persistent I mean they work fine till we reboot the machine , once we reboot the machine or exit the Jabber  local storage of browser is lost along with cookies.

Same web application is working fine on Jabber Windows Custom tab.

From TAC got an confirmation that  Jabber MAC custom tab use default browser on your  system , which in our case is Safari .

If we test the same application on Safari local storage and cookies are working fine (  by working fine I mean  local storage is persistent  even if we reboot the machine and cookies also work after reboot .

Any help or pointers on this will be of great help as we are struck on this .

1 Reply 1

dstaudt
Cisco Employee
Cisco Employee

As this is an issue with the Jabber PC client vs. the Jabber SDK, please open a case with Cisco TAC support to have this looked into...