Audio and Video Endpoints

How to add more licenses to existing installation

If for an initial order, there is 20 concurrent licenses installed for a production environment, and later add another 80 concurrent licenses, how do we merge the 80 licenses into the existing production environment, do we need to reinstall the REAS/...

TFTP remote directory for SPA504G

Hello,I have an XML file on a TFTP server, but I realy don't know how to access it from My SPA504G phone! Please advise.Best regards.

placing an outbound call from agent side in REM

Hello.Is it possible that a REM agent can call a REM app running on customer's ios and android devices ?Would it be possible to do it now, using advanced sdk ?If not, is there a roadmap to support the feature in the next version of REM ?Thanks in ad...

trying to get third party SIP device to register as a desk phone in jabber

Hi,I am currently using a third party SIP device as my phone and am trying to connect it in Jabber as my desktop phone. I have not been successful.If I configure it as a Third Party SIP Device (Basic) and then the device does NOT show up as an avail...

Call history sycn and save in the server

When the jabber client is offline no call history is showing on the missed call.Can you please save the call history in the cucm server and sync this with the jabber client :-(This is one of the big problem, and a must have

JabberGuest Sandbox with Android CallSample

Hi,I've reserved a Jabber Guest lab to do the testing, and followed the step of Jabber Guest Sandbox Lab and completed the testing successfully.https://devnetsandbox.cisco.com/Docs/JabberGuest/JabberGuest.pdfAnd now, I am going to deploy the CallSamp...

Resolved! 10.6.2 Android CSDK

Hi,The below link downloads the 10.6.1 CSDK. Can you please provide 10.6.2 CSDK? Thanks rem_android_SDK-10.6.2.10000-4.zip

Jabber Guest SDK make and receive call

Hi,Is Jabber Guest SDK allows make a call only?Can I use Jabber Guest SDK to develop an andriod app to receive an incoming call?If I want to develop an Apps to make and receive a call, which SDK should i use?Thanks,Gordon

Jabber - do not disturb

Hi,when setting the status to "do not disturb" I expect that no calls and no chat are sent to the jabber client.We tested it with iOS (9.6.0.163302) and Windows (9.6) and for both the "do not disturb" is ignored.Any idea?Thanks Joerg

Resolved! Share camera in Two-way audio & no video

Hi I want ask about camera in audio only mode. Can I disable asking to share camera ? What when client doesn't have camera but only microphone ?

Resolved! REM Android CSDK official demo app (fusionclient-android-sdk2.1.31.1.1) dial into MCU conference, freezing on the first frame.

Step: 1. Schedule a conference on MCU or TPS. 2. Launch Cisco REM Android demo (CSDK Sample), and dial into MCU conference with meeting Access number. 3. Input the meeting number and PIN number. 4. Get into the conference.Expe...

Cisco Jabber MAC Custom Tab not supporting cookies or brower local storage

We have a web application running on Custom Tab in Jabber MAC , web application is using cookies and local storage of browser , and application works fine on all platforms excepts Jabber MAC custom Tab .Problem with Jabber MAC custom Tab is , loca...

Can we Use Jabber SDK for IM on a web server

Trying to work out a program in which an email will trigger a jabber chat for that to happen , will need to run the Jabber IM chat 'jabberwerx.js' on node.js My question is node.js compatible with Jabber IM API ?Is there any other way to run Jabber I...

Resolved! Jabber SDK MR 11 web sample application for manual sign-in not working

Jabber SDK Web MR 11, Sample Code was downloaded from: Cisco DevNet: SDK Web SDK - Voice and Video - Downloads and DocsRun Sample.html, The click on the link for manual Sign in fails to provide the required page for configuration of for Username, Pas...