Ringtone start

[denes.istvan]

Hello,

I'm connecting to CUCM 10.5.1 and the IT guys who have set it up say that they have enabled the call out ringtone (the music that the dialer hears). I have tested this with Cisco IP Communicator and yes, it has a ringing sound when making a call. However when I connect to the CUCM with a CTI Port I do not get any kind of message that should somehow tell me to start a listening and hear the ringing sound. What kind of message should I receive?

Regards,

Istvan

[smupadhy]

In this case as CTI Port is a virtual device, application will have to play the tone based on the events it receives like NewCall, Offering, etc.

[denes.istvan]

By play the tone you mean, playing simply a sound file, or using some other Tapi function?

[denes.istvan]

To answer my own question, in case of virtual devices (like CTI Port) you will need to play the sound file.