Collaboration Applications

I'd like to clarify if a Spark Room System, such as SX10N, can make and receive video calls from other video conferencing end points that aren't Spark Room Systems.  If so, what are the requirements to do this? Can the Spark Room System do this as a ...

Hi there.  I have a customer that has advised me that when all of his Jabber users log into Jabber, and try to connect to the phone, they get this error message: "Unable to Connect"  "Error Code CJ:109:3" can you please let me know how to fix this. ...

I'm trying to find out if there is a configuration I might be missing - I'd like to be able to start a conversation on one device and pick up on it later on another. At the moment, when I answer a message on my PC I cannot see the dialog of that conv...

File transfer failing to upload . Tried in Internal network it is working fine ,Maybe one client is using 10.5 it may be using peer to peer. Please guide me to how to troubleshoot the issue. error:File  upload  failed. Chat is working fine. Datab...

Is there a way to enable a Customer Logo on Webex enabled via Spark? I looked at the options for Branding in Spark Settings that will only allow the customer to upload a logo which comes as For (Customer Name). However they are looking to replace the...

Hello, we have a CUCM 11.x cluster (made by 2 nodes), a CUCM IM&P 11.x cluster (made by 2 nodes), and some Cisco Jabber clients. We want to monitor the connections and the disconnections of the Jabber clients from the various nodes. In the RTMT, w...

Hi everyone, If I want all changes to Jabber client security to be only possible from the CUCM, and not from anyone modifying the local jabber configuration files, is there a way to secure the file? Perhaps some sort of hash mechanism which checks i...

Are there any plans to update the Jabber configuration to 11.8, http://www.ciscojabber.io/ Thanks, Doug

Looking at the documentation, it appears we should have an option in the client allowing end-users to change the default location Jabber uses to store files (MyJabberFiles folder that shows up in My Documents), unless overridden in the configuration ...

With Jabber v11.8.0, pictures in chat are blurry/soft and many times overlap the text below them. How can this be fixed?

Hi all, We currently are using Cisco Jabber and want to use IM to send notifications from the Atlassian Stack to our Users. Atlassian has some documentation how to configure IM notifications: https://confluence.atlassian.com/bamboo/configuring-bambo...

Dear All, We purchased 1800 CUWL std Licenses, total registered phones 1500. i assoicated jabber profile for 1200 users with 4 profiles.each user has 4 profile. do i need to create a profile for 300 users in order to occupy CUWL Std?

Good Afternoon Everyone.      Can someone please point me in the right direction. I have customer with CUCM, IMP 11.5 and Expwy C and E. I am trying to enable B2B chat with other organizations. Im guessing i am not searching the correct terminology t...

Hello, is there a way to permit Jabber to use the "," character when I dial a specific number. By default, when I dial a number with this "," character, the jabber erase it. On an Ipphone, when I create a speedial with +332XXXXXXXX,,,,,,,,XXXX#, the...