on 01-24-2014 01:44 AM
Hi All,
I have the same problem, but I tried to use the image that appear in the link:http://10.5.1.234/pngviewer/114-1482_img.png, but this image already does not exist. Could you help me sharing again the image, please?
Thanks in advance
Regards,
298 x 156 16-bit color
also support wide mode: 320 x 156
Hi All,
Thanks. I tested with an image with these characteristics and the image was displayed in the phone correctly. Now, I have another problem, for the CISCO 8841 I am using an image 559 x 265 24 bits (according to cisco documentation), but I am getting the error "Host Not Found".
I am using the IP from Call Manager.
Does anyone know how can I solve this issue, please?
Thanks
Regards
Can you elaborate on where/how you are experiencing the 'Host not Found' error? If your code is unable to connect to the phone, can you confirm the IP address of the phone...you should be able to see its current IP by exploring the on-phone settings menu.
If the IP is correct, can you confirm that the phone's onboard web server access is enabled? If so, you may want to connect a PC to the phone's extra switch port, and collect a packet capture, i.e. via Wireshark. Compare this to a working session on another phone to see if you can identify any issues.
If you still need help, would recommend opening a DevNet developer support ticket: Cisco DevNet: DevNet Developer Support
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