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cdnadmin
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This document was generated from CDN thread

Created by: Marco Longhin on 18-10-2010 04:56:33 PM
Hello,
i tried to run the sample code for UCX-si_sdk-1.0.1 but i received this message:
"########## Unexpected notification: ADDRESS_ACTIVATION_FAILED #######"
 
The connection with the provider is established correctly.
 
CME with the flag "debug cti all" enabled  reports this information:
 
Router#
*Oct 18 16:20:28.523: //CTI/SM:sm_process_sys_event event 8
*Oct 18 16:20:28.523: //CTI/SM:cti_teardown_sessions_by_tag mode 0 tag 1
*Oct 18 16:20:29.303: //CTI/PI:cti_frontend_proc [4]: received CC Event [26]: CC_EV_CALL_SETUP_IND
*Oct 18 16:20:29.303: //CTI/PI:pi_process_service_event event 26
*Oct 18 16:20:29.303: //CTI/PI:    got CC_EV_CALL_SETUP_IND callID 4
*Oct 18 16:20:29.303: //CTI/PI:pi_parse_service event 0
*Oct 18 16:20:29.303: CTI_PARSER: Processing XML message
<?xml version="1.0"?>
<RequestSystemStatus xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<extensions>
<privateData>
<private>
<lcs:line xmlns:lcs="http://schemas.microsoft.com/Lcs/2005/04/RCCExtension">
tel:3004;device=001aa1c9e9e0
</lcs:line>
</private>
</privateData>
</extensions>
</RequestSystemStatus>
*Oct 18 16:20:29.303: //CTI/XI:csta_RequestSystemStatus_cb: Function Called
*Oct 18 16:20:29.303: //CTI/XI:csta_extensions_cb: Function Called
*Oct 18 16:20:29.303: //CTI/XI:csta_privateData_cb: Function Called
*Oct 18 16:20:29.303: //CTI/XI:csta_private_cb: Function Called
*Oct 18 16:20:29.303: //CTI/XI:lcs_line_cb: Function Called
*Oct 18 16:20:29.307: //CTI/XI:csta2cti:786 csta_service_type_t(19)
*Oct 18 16:20:29.307: //CTI/XML:ERROR: csta2cti_DeviceID: device size(13) is bigger than buffer size(13)
*Oct 18 16:20:29.307: //CTI/XI:csta2cti_DeviceID: csta(
tel:3004;device=001aa1c9e9e0
) attr(2,
tel: ) number(3004) phone-context=(0,) device=(001aa1c9e9e0)
*Oct 18 16:20:29.307: //CTI/XI:csta2cti:1024 cti_ev_type_t(1)
*Oct 18 16:20:29.307: //CTI/SM:sm_handle_sys_service event 3
*Oct 18 16:20:29.307: //CTI/SM:sm_find_scb_node_by_context context_id 4
*Oct 18 16:20:29.307: //CTI/SM:    to return 0
*Oct 18 16:20:29.307: //CTI/SM:sm_handle_sys_open_session
*Oct 18 16:20:29.307: //CTI/SM:created scb node 65F8E0E8 context_id 4
*Oct 18 16:20:29.307: //CTI/SM:sm_grant_session: num=3004
*Oct 18 16:20:29.307: //CTI/SM:    input mac present, value=001AA1C9E9E0
*Oct 18 16:20:29.307: //CTI/SM:    Target mac address resolved: 001AA1C9E9E0, num_expanded 0
*Oct 18 16:20:29.307: //CTI/PI:pi_send_sys_event event 16 context_id 4
*Oct 18 16:20:29.307: //CTI/PI:pi_build_event event 15
*Oct 18 16:20:29.307: //CTI/XI:cti2csta:1038 cti_ev_type_t(15)
*Oct 18 16:20:29.307: //CTI/XI:cti2csta_error: cti_error = 13
*Oct 18 16:20:29.307: //CTI/XI:cti2csta:2028 csta_EventType_t(1)
*Oct 18 16:20:29.307: //CTI/XML:csta_xml_builder: XML message evt->protocol(1) buffer size(2000), return length(179), message(179)
<?xml version="1.0" encoding="UTF-8"?>
  <CSTAErrorCode xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
    <operation>invalidDeviceID</operation>
  </CSTAErrorCode>
*Oct 18 16:20:29.327: //CTI/PI:cti_frontend_proc [4]: received CC Event [13]: CC_EV_CALL_DISCONNECT_DONE
*Oct 18 16:20:29.327: //CTI/PI:pi_process_service_event event 13
*Oct 18 16:21:16.823: %DHCPD-4-PING_CONFLICT: DHCP address conflict:  server pinged 10.0.0.3.
*Oct 18 16:21:16.827: %DHCPD-4-PING_CONFLICT: DHCP address conflict:  server pinged 10.0.0.4.
*Oct 18 16:21:22.803: %IPPHONE-6-REG_ALARM: 14: Name=SEP002155040A5D Load= SCCP70.8-5-3S Last=UCM-closed-TCP
*Oct 18 16:21:22.883: //CTI/LM:cti_update_cme_line_status mac addr 002155040A5D number 3003 line status 0 normal 0 line removed 0 line shared 0 cti notify 0
*Oct 18 16:21:22.883: //CTI/SM:sm_find_context_ids_by_line num 3003, tag 0, mac 002155040A5D, prev 0, expanded 0
*Oct 18 16:21:22.883: %IPPHONE-6-UNREGISTER_ABNORMAL: ephone-5:SEP002155040A5D IP:10.0.0.4 Socket:2 DeviceType: Phone has unregistered abnormally.
*Oct 18 16:21:22.883: %IPPHONE-6-REGISTER: ephone-5:SEP002155040A5D IP:10.0.0.5 Socket:5 DeviceType: Phone has registered.
*Oct 18 16:21:23.347: //CTI/LM:cti_update_cme_line_status mac addr 002155040A5D number 3003 line status 1 normal 1 line removed 0 line shared 0 cti notify 0
*Oct 18 16:21:23.347: //CTI/SM:sm_find_context_ids_by_line num 3003, tag 0, mac 002155040A5D, prev 0, expanded 0
*Oct 18 16:21:23.347: //CTI/SM:sm_find_scb_node_by_line num 3003, tag 0, mac , prev 0, expanded 0, mac_existed 0
*Oct 18 16:21:23.347: //CTI/SM:    to return node 0
*Oct 18 16:21:28.523: //CTI/SM:sm_process_sys_event event 8
*Oct 18 16:21:28.523: //CTI/SM:cti_teardown_sessions_by_tag mode 0 tag 1
 
This is my CME configuration:
 
Router#show running-config
Building configuration...

Current configuration : 5897 bytes
!
version 15.0
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname Router
!
boot-start-marker
boot-end-marker
!
!
no aaa new-model
clock timezone IT 1
clock summer-time IT recurring last Sun Mar 2:00 last Sun Oct 2:00
dot11 syslog
ip source-route
!
!
ip dhcp excluded-address 10.0.0.1
ip dhcp excluded-address 10.0.10.1
!
ip dhcp pool DATA_SCOPE
   network 10.0.10.0 255.255.255.0
   default-router 10.0.10.1
   dns-server 8.8.8.8
!
ip dhcp pool VOICE_SCOPE
   network 10.0.0.0 255.255.255.0
   default-router 10.0.0.1
   option 150 ip 10.0.0.1
   dns-server 8.8.8.8
!
!
ip cef
ip dhcp-server 10.0.0.1
no ipv6 cef
multilink bundle-name authenticated
!
!
!
!ff
!
!
voice service voip
 cti csta mode basic
 no cti shutdown
 allow-connections h323 to sip
 allow-connections sip to h323
 allow-connections sip to sip
 no supplementary-service sip moved-temporarily
 no supplementary-service sip refer
 sip
  registrar server expires max 120 min 60
!
!
voice register global
 mode cme
 max-dn 144
 max-pool 24
!
voice register session-server 1
 keepalive 60
 register-id ctimonitor
 cti-aware
!
voice register dn  1
 session-server 1
 allow watch
!
voice register dn  2
 session-server 1
 allow watch
!
voice register dn  3
 session-server 1
 allow watch
!
voice register dn  4
 session-server 1
 allow watch
!
!
!
!
voice-card 0
!
!
!
interface FastEthernet0/0
 no ip address
 duplex auto
 speed auto
!
interface FastEthernet0/0.10
 encapsulation dot1Q 4
 ip address 10.0.0.1 255.255.255.0
 ip helper-address 10.0.0.5
!
interface FastEthernet0/0.50
 encapsulation dot1Q 48
 ip address 10.0.10.1 255.255.255.0
!
interface FastEthernet0/1
 no ip address
 shutdown
 duplex auto
 speed auto
!
ip forward-protocol nd
!
!
ip http server
ip http secure-server
ip http path flash:
!
!
ixi transport http
 response size 64
 no shutdown
 request outstanding 1
 request timeout 60
!
ixi application cme
 no shutdown
!
!
tftp-server flash:apps45.8-5-3TH1-6.sbn
tftp-server flash:cnu45.8-5-3TH1-6.sbn
tftp-server flash:cvm45sccp.8-5-3TH1-6.sbn
tftp-server flash:dsp45.8-5-3TH1-6.sbn
tftp-server flash:jar45sccp.8-5-3TH1-6.sbn
tftp-server flash:SCCP45.8-5-3S.loads
tftp-server flash:term45.default.loads
tftp-server flash:term65.default.loads
tftp-server flash:apps70.8-5-3TH1-6.sbn
tftp-server flash:cnu70.8-5-3TH1-6.sbn
tftp-server flash:cvm70sccp.8-5-3TH1-6.sbn
tftp-server flash:dsp70.8-5-3TH1-6.sbn
tftp-server flash:dsp70.8-5-3TH1-6.sb
tftp-server flash:jar70sccp.8-5-3TH1-6.sbn
tftp-server flash:SCCP70.8-5-3S.loads
tftp-server flash:term70.default.loads
tftp-server flash:term71.default.loads
tftp-server flash:apps11.8-5-3TH1-6.sbn
tftp-server flash:cnu11.8-5-3TH1-6.sbn
tftp-server flash:cvm11sccp.8-5-3TH1-6.sbn
tftp-server flash:dsp11.8-5-3TH1-6.sbn
tftp-server flash:jar11sccp.8-5-3TH1-6.sbn
tftp-server flash:SCCP11.8-5-3S.loads
tftp-server flash:term11.default.loads
!
control-plane
!
!
!
mgcp fax t38 ecm
mgcp behavior g729-variants static-pt
!
!
!
!
telephony-service
 xml user cisco password cisco 15
 max-ephones 24
 max-dn 50
 ip source-address 10.0.0.1 port 2000
 load 7911 SCCP11.8-5-3S
 load 7912 SCCP11.8-5-3S
 load 7945 SCCP45.8-5-3S
 load 7971 SCCP70.8-5-3S
 max-conferences 4 gain -6
 web admin system name cisco password cisco
 dn-webedit
 transfer-system full-consult
 log table retain-timer 30
 log table max-size 100
 log password cisco
 create cnf-files version-stamp Jan 01 2002 00:00:00
!
!
ephone-dn  1  dual-line
 number 3001
 cti watch
!
!
ephone-dn  2  dual-line
 number 3002
 cti watch
!
!
ephone-dn  3  dual-line
 number 3003
 cti watch
!
!
ephone-dn  4  dual-line
 number 3004
 cti watch
!
!
ephone-dn  5
!
!
ephone  1
 codec g729r8
!
!
!
ephone  2
 mac-address XXXX.XXXX.XXXX
 codec g729r8
 type 7945
 button  1:2
!
!
!
ephone  3
 mac-address XXXX.XXXX.XXXX
 codec g729r8
 type 7912
 button  1:4
!
!
!
ephone  4
 mac-address XXXX.XXXX.XXXX
 codec g729r8
 type 7912
 button  1:1
!
!
!
ephone  5
 mac-address XXXX.XXXX.XXXX
 codec g729r8
 type 7971
 button  1:3
!
!
!
line con 0
line aux 0
line vty 0 4
 login
!
scheduler allocate 20000 1000
end
 
someone can help me?
Thanks

Subject: RE: Sample code NOT working
Replied by: Yaw-Ming Chen on 18-10-2010 06:21:39 PM
Is it possible that you can attach API log (not cti debug) so we can look into more detail ?The log location is in the sample code configuration file.
 
Thanks !

Subject: RE: Sample code NOT working
Replied by: Yaw-Ming Chen on 18-10-2010 06:48:21 PM
Also please remove basic mode see if it fix the problem
 
 






@font-face {
  font-family: "Calibri";
}@font-face {
  font-family: "PMingLiU";
}p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0in 0in 10pt; line-height: 115%; font-size: 11pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }

no cti csta mode
basic

Subject: RE: Sample code NOT working
Replied by: Marco Longhin on 19-10-2010 08:40:34 AM
Hi, 
i removed the option "no cti csta mode basic" and this fix the problem.
 
Thank for your help!
 
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