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Good day! Could you provide me a sample of code so that a browser opens a new page after a client filled out a form?

Does ICM scripting have an Escape Character for a double quote? e.g. so you can set double quote within a stringExample:You want to set PeripheralVariable1 to the Value of : "Jane said "Hello""The first and last double quotes contain a string which i...

I just realized that I have not received any email notifications from this forum since Feb. 12, 2015. But looking I can see that there have been postings since. Was something changed on Feb. 12 that would have affected the email notifications?

We upgraded from 8.0 to 10 and our custom java code is now failing across all custom elements (these elements facilitate communication back and forth with a BOS).  We confirmed the version of java is 1.6(24) in the new install and was 1.6(17) in the ...

Is it possible to use the VXML bargeintype property in prompts in CVP? In a particular menu if a caller presses a DTMF or says something that is in the active grammars we want to stop prompt playback and act on the input. However, if they say/press a...

Good day! I need to create titles of fields and a piece of information which an user will fill out in Russina language. For example, how can I sent a value of variable "xtensionField_chatAgentJoinTimeOut" to another page. I have an issue with coding ...

Hi, Guys,I have problem to parse the Agent State Event(MessageType = 30)the first problem is there are float tag that not match the document.after I read all the fix part, according to the document, the first float tag should be CtiClientSignature wh...

Hi, We are upgrading from CVP 8.5 to CVP 10.5. In Call Studio 10.5, i sometimes get NullPointer error. For example, when i try to add a new audio element to the callflow the error occurs, i clicked Ok, then try to delete the element and get the er...