Courtesy Callback - Recorded Name Audio Files

[UCcomp2007]

I am noticing that the Courtesy Callback recorded name files that get placed  at C:\Cisco\CVP\VXMLServer\Tomcat\webapps\CVP\audio are getting deleted within hours.  Does anyone know what the default time is before these get deleted?  And can this time be increased?  I had thought they were supposed to be held in that folder for 48 hours before deletion.

These are the recorded name files generated when a user requests a callback and has to record their name.

Thanks

[bill.king1 · Accepted solution]

I don't think I've ever changed that value, but it is configurable, here's the details on it.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp11_6/programming/guide/ccvp_b_element-specifications-for-cisco-unified-cvp11-6/ccvp_b_element-specifications-for-cisco-unified_chapter_01000.html

[UCcomp2007]

Thanks Bill.  Exactly what I was looking for.