Exporting Contacts from Employee Phonebook

[MBussey07]

Is there anyway to export the contacts saved in the Employee Phonebook in the Cisco Agent Desktop 9.0 product?

Thank you!

[Aaron Harrison]

Hi

There is one way... the books are stored in and LDAP instance on CCX, I have written some code previously to export/import the details to CSV text files. I spent a fair bit of time on it and don't want to give it away, so PM me if you are interested.

Regards

Aaron

[Aaron Harrison]

Hi MBussey07

I got your PM; can't reply as you are blocked in some way? Is that your settings or mine?

Aaron

[Aaron Harrison]

Hi MBussey07

I still can't message you or respond to your messages. When I do it tells me you have all recipients blocked - maybe PM me your email address and I'll contact  you there..

Thanks

Aaron