04-27-2018 06:28 PM - edited 03-14-2019 06:09 PM
I'm comfortable with subflows and am exploring this step in my lab.
It's not working for me. Reactive debugging shows it hits the unsuccessful branch. MIVR trace shows this:
8302095: Apr 27 17:55:58.129 PDT %MIVR-APP_MGR-7-EXCEPTION:com.cisco.wfapi.WFExecutionException: Task:26000000134 MenuStep: Wrong trigger typecom.cisco.wf.steps.ivr.TriggerApplicationStep$1
What does it mean by wrong trigger?
Solved! Go to Solution.
04-27-2018 10:28 PM
I got it. Need to use get trigger info step to get the active contact.
04-27-2018 07:38 PM
I've narrowed it down. The issue is I need to pass the triggering contact in context. How do I do this? The get contact info doesn't seem to be able to retrieve the active contact.
04-27-2018 10:28 PM
I got it. Need to use get trigger info step to get the active contact.
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