How to filter out my own replies from Twitter feed contacts?

[timo.valimaki@hp.com]

Is it possible to filter out replies tweeted by my own Twitter account?

By Default, it seems that if I have a Twitter Account feed configured and someone mentions my Account, these mentions are shown as unread contacts. If I reply to such a contact, my reply is also shown as unread contact.

I'd like to get rid of those replies on SocialMiner contact list and only show contacts generated by someone else.

[snandi · Accepted solution]

Hi Timo,

You might want to turn on the Author filter for your campaign. 'The author filter allows you to exclude social contacts created by specific authors from being included in a campaign. For example, you may want to filter out your own posts or posts from team members.'

Hope this helps.

Thanks

[timo.valimaki@hp.com]

Hi,

Yes, had a look at that option, but that would mean that I have to list agents handling social contacts, right? That would mean extra admin work.