06-08-2018 07:50 AM
Good afternoon, I'm investigating a bit about how I can add a column to a live report, what I want to do is add an additional column to the ones I already have, to show the time that each agent takes in a certain state.
I was looking on youtube and in the following link:
however I could not find how to do it.
I appreciate very much if someone has an idea of how to do it.
Solved! Go to Solution.
06-08-2018 10:07 AM
I found how to do it, here the reference video.
06-08-2018 10:07 AM
I found how to do it, here the reference video.
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