cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
406
Views
0
Helpful
2
Replies

Log the DTMF digits without Match.

pedro.rego
Level 1
Level 1

There is a simple an native way to log the digits values when the customer goes for exit state max nomatch or nomatch interaction inside element ?

Exist other way capture on log every digit input on VXML application?

it possible some XML properties for this purpose?

CASE 1

MENU

The client on the menu has only valid entries DTMKEYpress "2" and "3" i need logged he typed, for example 5 "out of Match dtmkey previously defined"

CASE 2

COLLECT is limited to 5 digits, however the customer only 4, I need to know what were the 4 digits.

Thanks

2 Replies 2

Gerry O'Rourke
Spotlight
Spotlight

Pedro,

Not that I know of using menu element, but a simple way to achieve this, is to use a digit element with min / max of 1 digit.

Then log the value in the digit element log section and on the done use a decision element to check if  a 2 or a 3 was pressed, else exit / do what you want.

That way you can achieve everything you need to?

Gerry

Thanks  goruke.

Followed this way i knowed it works, but inside application callflow it not elegant and not functional for us.

The our script application is huge.