06-28-2018 06:58 AM
Hello I want to use the PUT method request for TRANSFER. The xml has the main elements toAddress and targetMediaAdress. I was wondering if I can also add mediaProperties element with call variables and submit the request with the TRANSFER action. The developers documentation only shows toAddress and targetMediaAddress for the TRANSFER action - so I'm curious if I can also add the mediaproperties too even though the document api does not specify it. I wanted to do this for simplicity instead of doing a separate UPDATE_CALL_DATA action. This is not only for TRANSFER action I want to do this for but for any Dialog actions (ex. CONFERENCE etc.)
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06-28-2018 10:06 AM
Hi Jason,
Unfortunately not. Finesse doesn't allow you to update call variables using the "Take an Action on a participant" API. You would have to do what you had already mentioned, to do a separate UPDATE_CALL_DATA request.
Thanx,
Denise
06-28-2018 10:06 AM
Hi Jason,
Unfortunately not. Finesse doesn't allow you to update call variables using the "Take an Action on a participant" API. You would have to do what you had already mentioned, to do a separate UPDATE_CALL_DATA request.
Thanx,
Denise
06-28-2018 10:47 AM
Ok thanks
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