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SSO implementation in Custom Finesse Agent Desktop.

brijraj.prasad1
Level 1
Level 1

Hi,

We have developed a Custom Finesse Agent desktop using Finesse Rest API in C# .net. We have utilised Cisco IDS mechanism for SSO and able to generate token. We are able to sign In using this token. We are also registering an xmpp client to subscribe to finesse notification service using Jabber-net.dll. While connecting I need to use token instead of Username and Password. Is there any way to achieve this using Jabber-net.dll or any other xmpp library. It will be very useful if any one can share samples.

Thanks,

Brij Raj 

1 Accepted Solution

Accepted Solutions

Geevarghese Cheria
Cisco Employee
Cisco Employee

Hi Brij,

Already addressed in the following url - SSO implementation in Custom Finesse Agent Desktop.

This could help for people who may visit this page.

Thanks and Regards,

Geevarghese

View solution in original post

1 Reply 1

Geevarghese Cheria
Cisco Employee
Cisco Employee

Hi Brij,

Already addressed in the following url - SSO implementation in Custom Finesse Agent Desktop.

This could help for people who may visit this page.

Thanks and Regards,

Geevarghese