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xmpp jabberwerx handle inbound call event

chapelain36
Level 1
Level 1

Hi, all.
We are using Contact Center Express lab.
How can we correctly catch inbound call event using jabberwerx xmpp.
It looks like

  jwClient.event("messageReceived").bindWhen(

                    "event[xmlns='http://jabber.org/protocol/pubsub#event'] items item notification",

                    _eventHandler);
Doesn't work.
What we are doing wrong?

Thank you.
With regards, Yuriy.

1 Reply 1

dekwan
Cisco Employee
Cisco Employee

Hi Yuriy,

That is the exact code that the Finesse desktop is using. You can see it by looking at the EventTunnel.js file from the browser's developer's tools. Maybe that will help?

Thanx,

Denise