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Sandbox VPN access issue

Carlos Martin
Level 1
Level 1

Hi,

This is my reserved lab: https://devnetsandbox.cisco.com/RM/Diagram/Index/3de1a9e4-c62e-4e6f-9428-3105d3cb3d65

The lab started at 09:48 UTC and I didn't received any e-mail with my VPN access credentials...

I have seen on the Output Logs that my credentials are:

09:04:35  System setup complete for: APIC-EM MiniLab.AML1-001 --> 10.10.10.101

09:04:44  Adding user on VPN

09:05:20  VPN CONNECTION INFORMATION

-----------------------------------

VPN  Network: devnetsb12.cisco.com

VPN Username: **********

VPN Password: ***********

-----------------------------------

I have tried to connect to devnetsb12.cisco.com with "Cisco AnyConnect" VPN client and I'm getting "Connection attempt has timed out". I tried to ping devnetsb12.cisco.com and it is reachable.

Could anyone help me please?

Thank you in advance!

Carlos M.

1 Reply 1

jokearns1
Cisco Employee
Cisco Employee

Hi Carlos,

Looks like your reservation has timed out. Can you book the lab again today and we can have a look at the issue?

I have just tested the VPN this morning and its ok for me.

Regards,

Joe Kearns