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Error occurred while retrieving data on System Status GUI Page

Joehard
Level 1
Level 1

Hi everyone!

I have problem on C600V ESA, the system status page MONITOR>SYSTEM STATUS show me an error "Error occurred while retrieving the data" on Mail System Status column, the version also not displayed, please take a look at the capture bellow:

Joehard_0-1706760403415.png

Not only that, the the button to reset counter also have the same problem

Joehard_1-1706760528867.png

This ESA is new btw, it have the same exact version with existing ESA. What should I do to solve this?

 

1 Accepted Solution

Accepted Solutions

Joehard
Level 1
Level 1

When deploying the ESA, our customer only set two network adapter, the problem solved by adding the third network adapter.

View solution in original post

2 Replies 2

Ruben Cocheno
Spotlight
Spotlight

@Joehard 

Run a perf analysis and check if you having issues with storage just in case, otherwise open a TAC case

Tag me to follow up.
Please mark it as Helpful and/or Solution Accepted if that is the case. Thanks for making Engineering easy again.
Connect with me for more on Linkedin https://www.linkedin.com/in/rubencocheno/

Joehard
Level 1
Level 1

When deploying the ESA, our customer only set two network adapter, the problem solved by adding the third network adapter.