Answer phone

[matee]

I have headset Bluetooth paired with cisco phones and working fine, but auto answer not work.

I tried to enable Auto answer with headset on DN but still any incoming call on phone not auto answer, is there anything I miss other than configure auto answer under DN 

[Nithin Eluvathingal]

As far as I know, you need to activate the microphone button on the phone for it to function as you expect.

[matee]

Do you mean button have label headset with arrow on phone, I press that button but the line open through speaker when I pressed 

[matee]

Support please

[Roger Kallberg]

If you tell us what type of phone you have it would be much easier for us to help you.

[matee]

Cisco 8861

[Roger Kallberg]

This button is what @Nithin Eluvathingal refered to.

 

[matee]

I press this button but nothing change, the button not light-up, only the line open like I will make a call

[Roger Kallberg]

That is expected, you’ll need to press the headset button and then end the call attempt by pressing the soft key button. This should get the button to stay lit.

[Roger Kallberg]

See this document. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8800-series/english/user-guide/P881_BK_C3A802A0_00_cisco-ip-phone-8800-user_guide/P881_BK_C3A802A0_00_cisco-ip-phone-8800-user_guide_chapter_00.html#P881_RF_B8D91C2F_00

[Nithin Eluvathingal]

As @Roger Kallberg suggested, you need to activate the headset by pressing the headset button. To terminate the call attempted, use the soft key button.

[matee]

When I press headset button it shows to me on screen New Call and then I press End call button also I tried with softkey cancel but no light-up on handset

[matee]

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