Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi there, I am facing a problem that user cannot login to their voice mail box if they are not using their primary line. And I would like to know if there is any setting related to this situation. That is a fresh installed unity connection (v11.0) c...
We have an issue with sip phones, Scenario: If i hook the phone and not dialing any numbers for few seconds(15second) call should go to one number if i am dialing any number it should work as normal, I am not sure is cisco call manger has a feature...
Hi Folks, Hope you are doing well I need to create a subscriber node on a seperate ESXi host of our existing CUCM pub running on be6k, issue is I am unable to find the exact system version we are running in the downloads section of cisco systems, I...
Hi, We are testing the Cisco Native queuing, we are able to configure the line group, hunt list and Hunt Pilot based on the Cisco instruction. Everything is working fine when testing it internally but we are experiencing issues when calls are comi...
I've looked around for this, and can't locate documentation. So, two questions: 1. If a customer has an older license manager (in this case ELM 9.1), can it support UC clusters that are later versions (such as 10.x and 11.x)? 2. Where does one fin...
For training purposes we need new employees to listen in on call center calls (UCCX 10.5 - CAD). I am told the 27019-03 headset does support SIP phones. Is there an adapter that does? Is there a feature I can configure. I looked at the barge feat...
I wanted to add some numbers in Cisco soft phone personal directory. Can you guide the steps how can I add it
I`m going to add a Subscriber to my BE6k 9.1 current Pub/Sub, do I have to add the new Sub to the Pub first? and when the new Sub is installed will it reboot the in production Pub/Sub?
Hi All, I have a customer who is using Cisco Unity v7 (I know) for their voicemail. They have just logged an issue stating they are no longer getting voicemails ("Your messages are not available"). They stated that they have changed their exchange ma...
Hi there I was upgrading my CIMC BIOS in my UCS C260-M2, but when I went to CICM---ADMIN----Firmware management, I did not see the BIOS upgrade, option, I did upgrade my CIMC firmware but no BIOS, I also used the Cisco Host Upgrade Utility to upgr...
Hello All, Anyone have an experience with Comcast SIP Trunking, with CUCM 8.6.2 and and a CUBE 3900? We can dial inbound and outbound but as soon as the call is picked up it ends. I'am not thinking its a codec issue, they are sending me g7...
We have a fleet of 8800 series phones (8811,8841,8845,8851 and 8865 phones) and are having a problem with Caller-ID showing the caller number on Shared lines. Assistant has an 8851/8841 phone with a shared line of their attorneys' extension. If a c...
Hi everyone, Im facing strange issue when trying to configure BACD, Sometimes the incoming call through fxo port works fine, sometimes it goes directly to the operator huntgroup.. I dont know what is causing this issue, i have used the BACD script w...
hi, i cant get presence on 7940 from directories like missed calls etc. if i setup a blf speed dial, the presence works. presence are ok for other phones like 7942, 8945 or 8845 anyone knows if this feature works on 7940 thanks
Hi, I'm designing expressway MRA Cluster and I'm a bit confused about the Expressway Edge Public to Private Natting. Kinldy correct it me If i'm wrong. Publish DNS Srv Records to ISP:_collab-edge.example.comto point to both expressway Edge's Host "A"...
