Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Having issues with new SIP trunks registering and going into full service Rebooting CUCM solves the issue and the new SIP trunk comes up, but we cant always reboot CUCM to get a SIP trunk to come up. Is there anything I can do from the gateway / CUC...
Hello, I think I have some concept on what I need to do to get what I want to do but thought it is always a good idea to get your expert advise to validate my plan. I have two CUCM 10.5 standalone clusters. We have VPN connectivity between those site...
Hi, Hope you are doing good. I have a question to ask. Can you configure a Cisco voice gateway for example VG310 to allow only analog phones to communicate with each other and to the PSTN without adding CUCM or CME? Regards, Aristide
Hi folks,We just bought a brand new 7821 Phone and wanted to test it internally in our labs.We´ve downloaded the COP file mentioned in the Release Notes (cmterm-78xx.10-1-1-9.cop.sgn), restarted TFTP Service, even restarted the Server, but there is s...
Hi, We encountered an issue where in we experienced a busy tone while dialling out. After we traced it, we found that the endpoint in CUCM was registered while the show mgcp endpoints for e1 in voice gateway were down. We have checked also that the ...
Hi All, I am trying to modify SIP header to append company name in the SIP from header. So When a user makes a call outbound (within WAN) i would like to append a company name at the end of the FROM field. note i do not want the number to be manipul...
I'm working with importing CMR files into a DB for later processing. I created all the tables based on CMR definitions found here http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/10_0_1/cdrdef/CUCM_BK_CBB143DE_00_cucm-cdr-administratio...
We have a site who does not have an MRGL configured for VM ports (either directly or through a device pool). They have a few dozen transcoders, some of which that are not added to any MRG. I believe that remote phones are using the default transcoder...
Hi Guys, We are encountering now an issue where in we are calling to a toll free number however we are getting a busy tone. After tracing the call, we found out that the we are having a disconnection cause of: (This logs came from the E1 of the VG o...
Hi guys, I would like a recommendation for a call recording server. We actually only need 2 staff to be recorded. Currently we are using a third party call recording server, which cost us USD $8000, this include installation, configuration, maintena...
Hello. If I create an ICT between two of our clusters, for fail-over purposes, can phones from one cluster make calls out a PSTN of the other cluster, or is this just for on-net calls between clusters? Also, we are considering an ICT between a cl...
Hi community,the last couple days i'm trying hard to get MVA working.I'm familiar with setting it up but the actual system (CUCM 7.1.5.30000-1) reports back an "404 - File not found" error.To be explicit, i used the following URL:http://10.0.0.1:8080...
Hello Friends, I would like to know about CTI. What is the concept behind this? How this is used in Cisco. I searched a call flow like below, PSTN--->GW--->CUCM--->CTI--->UCCX. What is CTI doing here? What service is running this? Please help... ...
We currently have one CUCM cluster running 8.5 with 40 remote sites hanging off of it. We're also utilizing CUC, UCCX and CUPS. Each site has its own connection to the PSTN via local PRI's. According to RTMT, our cluster is taxed out which is causing...
I am installing CUACA 11.x in a particular location (Location A). The main users for CAC will be in this location (A), however, the CUCM Pub is in a completely different location (Location B). We do have a Subscriber in Location A. When installing...
