Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Customer is currently on 11.5 SU5 (I know , they are planning the upgrade to 14 later this year ) They want to get a couple of CP840 phone, but the Data Sheet indicates that it is supported in SU8. Can we just add the device pack to 11.5 SU5 or do th...
Hello We have some new in box (old stock) 8861 phones that were donated to us. I cannot get these phones to pick up an IP and register in CUCM. I have tried factory resetting them. Checked and DHCP is active on the phone. I have some other not in use...
Hello all, We have several 6941 IP phones configured on CUCM using the SCCP protocol. Some of the phones are not showing the proper timezone. All the phones are running SCCP69xx.9-4-1-3SR3 firmware load. We have cross-checked the config of working an...
can i use CP-8845 VOIP phone for third-party voip solution, i would like to use BSNL Voip with Cisco VOIP phones
I have brand new Cisco 8861 and 3 Expansion modules when i open from box and connected all expansion modules to phone, when i connect to POE i got message on phone display ENTER ACTIVATION CODE OR SERVICE DOMAIN . kindly do the need full if anyone ha...
I am using the Cisco IP Phone 7841 with the default handset. I am running the software version "12-0-1MPP0001".I need to change the input gain for the handset, as it is too quiet, but could not find any configuration element to change the input gain....
Hi Team, I have a script to add profile rules to the web GUI of a Cisco cp-7841-3pcc Phone which has been converted from Entreprise to MPP. In the last step of the process, we need to add a profile rule for the new provider. As we have a bulk global ...
Hello All,I have purchased a Cisco IP phone - CP 6821(MPP firmware) Phone. While registering it , with the Ring Central server which is hosted on the internet , the phone asks for an activation code (pic attached) .can anyone please let me know how ...
Mitel phone not getting ip address from voice vlan its getting from data vlan via windows dhcp on cisco switch c9200login as: magitKeyboard-interactive authentication prompts from server:| Password:End of keyboard-interactive prompts from server SW-c...
Hello,As part of a regular health check that we do on our CUCM , we decided to check the average latency using CDR and CMR records each 2 weeks. But we are facing an issue where origlatency and destlatency of 56100046 ms and of -2 ms are being report...
Can someone please help me, and tell me how to upgrade from 3PCC to CUCM firmware, or if it is even possible? I tried to put in the correct load name and restart the TFTP with no luck. Thank you, John
Hello,I have a device (8861) that shows a Remote Destination record type in Dependency Records. When I connect to the record it navigates the pop up box to Dependency Record Details where it shows 1 Remote Destination (s) are using Phone, but there i...
Hi,I have a consult, I tried to register the license in Prime Infrastructure 3.7, when I send the token, I received a message "Registration failed due to Communication send error.". I searched into the Monitor -> Change Audit Dashboard, and I had an ...
Hi All,I have one 8821 working fine with CME 10.5 with username cisco password cisco but few days ago I bought another 8821 and can't find phone username. this time is not cisco. How can I found out phone username?Thank you.
How do I hook up a Cisco wireless headset to a regular landline???? I think I need to purchase a extra hook up to plug the phone wires into but I can't figure out what I need! Help!
