Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Dears, I have a below requirements that i want to know apart from the call forward feature it can achieve by another feature. ??? I have this requierment when anybody calls to User A, B,C primary line it shld forward as per the below UserA-->Us...
Hi,Recently we have discovered that conferncing of an external number keeps dropping that particular call. Conferencing internally is fine however the external calls keeps getting disconnected.It is an h323 gateway. If you want I can send the sh run ...
i am trying to analyse some phones logs (from the 8845 phone itself) and i cannot understand how they are ordered? I want to see some current activity say in the last 5 miinutes to see why a phone was sending a SIP BYE when user hits the headset ...
Hi,I'm looking into a fault with a Cisco 8831 spider phone does not have an option in the settings to use a wireless Mic.Looking around on Cisco's site I've found that there is a slight variant of the traditional 8831 with model number 8831NR. The 88...
Scenario: We utilize Jabber and we have someone who works for us and has their own business. They would like to have our Jabber extension show his business number for the External phone number mask. His business number has no relationship to us at a...
IP communicator can register in CME4.2 using SCCP protocol.I tried to IP communicator register in CME4.2 using SIP protocol but can't register CME.Is it possible mode or CME4.2 can't supported this mode(ip communicator using SIP protocol)?ps:IP commu...
Hello, We have call park feature configured on "*4", here is how it works now: having a call established I press 'xfer'(initiating transfer) -> '*4' -> <listening to call parked announcement -> 'xfer' (to complete transfer). The question is - can I...
Hello all, I have installed and configured CUCM v 11.5. the customer asks me to set up a scenario for the three operators standards.we have three standards : 8001 , 8002 and 8003.-he wants these three standards grouped on line 3000. and the call want...
Hi everyone, I am having issues configuring Call Forwards.Meaning : what I expect is since I don't have currently voice mail enabled, when an external call arrive on say phone 1. I want that the call be forwarded to phone 2 after 5-6 rings (default i...
Hello everyone, i've asked this question many times during my calls with Cisco Support, but no one was able to give me an answer. I set up about 100 SIP phones, they are 8961 phones and all of the are working, paging has been set up as well and it w...
Hi, I just ran into a issue where phones are showing the wrong time. Phones are showing 6 mins difference. I checked and found on CUCM that they were getting the wrong time from NTP. I corrected that and CUCM is showing the correct time when i chec...
We have a number of DN's assigned to users in our UCM Database that are no longer active. I'm looking for a way to find all "active" phone numbers so that we can delete ones which are not being used. Ideally this will be "phones that have not called ...
Does the Cisco DRS backup firmware cop files which were installed seprately and not when the server was originally built. I have a CUCM 10.5.2 cluster and have installed some new firmwares for some phone models and some other firmwares which are in v...
Hi, Is there a way to import multiple users as part of a pickup group before or after the users have been added to cucm? Please explain for either or both if someone can. Thanks
Hi, I have a requirement for two people to be listening to a call for QA purposes. I know you can do this with a headset and a handset on the 7900 series phones. Has anyone successfully done this with two handsets? Obviously, I've tried but it ...
