I want to make a pin code required when someone dials 9 or is trying to get direct line ...
the phone is already with direct line feature but I want authorized users only to log-in and be granted the line otherwise internal calls only and emergency are allowed ...
You can use extension mobility so that a user has to login to the phone with a username and pin, which will set a different profile on the phone that contains a different calling search space to allow external calls. The default logged out profile can have a CSS that only allows internal calls. Alternatively you can use Forced Authorization Codes (FAC) where a user would dial an external number and be prompted for a code to enter in order to be allowed to place the call.
You can use extension mobility so that a user has to login to the phone with a username and pin, which will set a different profile on the phone that contains a different calling search space to allow external calls. The default logged out profile can have a CSS that only allows internal calls. Alternatively you can use Forced Authorization Codes (FAC) where a user would dial an external number and be prompted for a code to enter in order to be allowed to place the call.
