A customer is asking to upgrade their LMS 3.0 to Prime 1.1. However, the customer or their previous system's integrator never actually installed LMS 3.0. The licensing and PAK were never used as well. My question is, can I still use the migration top level part # R-PI-1.1-UP-K9 to upgrade LMS 3.0 to Prime 1.1 because there was no licensing ever installed? How would the migration of the current licensing work with the new licensing PAK if that is the case? Or does the customer have to purchase a fresh Prime 1.1 licensing (top level part # R-PI-1.1-K9) because LMS 3.0 was never installed?
As long as Cisco ordering validates that the customer has a LMS 3.0 license, they will allow the upgrade SKU to be ordered. It doesn't matter if it was ever installed or used.
They should go with Prime 1.2 (LMS 4.2 component) vs 1.1
As long as Cisco ordering validates that the customer has a LMS 3.0 license, they will allow the upgrade SKU to be ordered. It doesn't matter if it was ever installed or used.
They should go with Prime 1.2 (LMS 4.2 component) vs 1.1
