Resolution
In order to delete users in bulk on the Cisco Secure ACS, complete these steps:
- Log on to the machine on which ACS is installed.
- Go to the command prompt.
- Choose the location:
C:\Program Files\CiscoSecure ACS v4.0\bin
C:\Program Files\CiscoSecure ACS v4.0\bin>net stop csauth
C:\Program Files\CiscoSecure ACS v4.0\bin>csutil -u
- This command creates a file with a list of all the users in ACS, in a text file called users.txt.
C:\Program Files\CiscoSecure ACS v4.0\bin>net start csauth
- Use the information in the users.txt file to create a new text file called import.txt, with this syntax:
OFFLINE
DELETE:John
DELETE:Andy
DELETE:Sam
Note: In this file, John, Andy,....,Sam is the username.
- Import this file into ACS:
C:\Program Files\CiscoSecure ACS v4.0\bin>net stop csauth
C:\Program Files\CiscoSecure ACS v4.0\bin>csutil -i import.txt
C:\Program Files\CiscoSecure ACS v4.0\bin>net start csauth
- Open the ACS in a web browser and confirm that the users are gone.
Refer to these documents for more information: