Hi Eric,
As discussed, thought i would post my response to your question and the wider audiance.
I found configuring prime collaboration a 'new experience".
Check out the following training video which i found particulary useful from the following location.
http://www.cisco.com/web/learning/le31/le46/nmtg_training/vods/pc/pc90/PrimeCollabTraining.htm
This site shows two video training links, pick the collaboration for provisioning, immediately below.
Deploying Cisco Prime Collaboration for Provisioning
Deploying Cisco Prime Collaboration for Assurance
Takes about 2hrs to run.
regards Dave
