Unified Communications Infrastructure

Hello,On CUCM rev 7.1.5 I was wondering if there was a way to bulk update everyone's usernames. Presently my customer is using CUCM's local directory and they want to move to AD integrated instead. Since the local directory has been used for some tim...

HI All,We have Cisco 3905 IP Phones: Firmware Version 3905.9-2-1-0 registered to CUCM version 8.6.1.20000-1.We are facing following issues with Cisco 3905 IP phones since we have deployed.3905 Phone gets hangedNo Voice path after call has been dialed...

  I am have to change an employee's DN to a new DN. But I need to keep his old DN active for a month. Can I forward his old DN to his new DN in CUCM?              

I can make unified messanging between Cisco Unity connection 8.6 and mail server like Zimbra

In the new CUCM BE 6000 , we have VMW-VS5-HYP-K9 ( Vmware vSphere - Hypervisor 5.0 ) included with the bundle . So we do not have to Purchase  R-VMW-UC-FND5-K9 (Cisco UC Virt. Foundation 5.0 (2-Socket, 32GB vRAM)  Licenses ? How much RAM or CPU Entit...

Dear All,I have a cisci unity connection installed at a client site that allows users to route calls to desired extension or to the operator making use of the auto-attendant feature, this has been working well for sometime now.Lately this system does...

Dear Sirs!I plane to open call center with 14 operators and about 50 standard subscriber.I read about Cisco usiness 6000 and it good for me but I need it based on two physically servers.I try to configure it in Cisco Configurator but I can not config...

Hi All,I have 2 Cisco Unity servers that i have configured one cluster (failover). there are some problems on my secondary server. i can't open web/sa unity page. the failover primary server is lost in failover monitor. also Avcs node manager isn't e...

HelloWhat will happen if we have a customer who has 300 users with 79XX phones and we use Basic user license instead of Enhanced user. Does it  make any difference? and How the Call Manager can detect this difference?Regards

Hi everyone, We are currently in the process of migrating to Cisco Unity Connection 8.5.1 from our current version 4.2One of the key differences to our current setup is that we will now be running in VM rather than on a physical dedicated server.Our ...