HiSometimes in my CUCM version "8.6.2" , some users experience this message in Cisco 794X and 796X phones when they access directory, when they log out or log in in extension mobility, etc: "HTTP request cancelled"This message not occurs allways but...
Hi FolksCan I just run this past you all please.Have just upgraded from unity 7 to connection 8.6.We have a hunt pilot number of 4136 with 4 hunt list member numbers in the hunt (1930, 1931, 1932 and 1933)4136 is configured as the unity connection nu...
My first UCCX Application, please be gentle.CCM 8.5.1CCX 8.5.1I offered to do this using Unity Connection and an opened / closed schedule but the customer states their "closed" time, although stated as 5pm, sometimes varries depending on the time of ...
Hi EveryoneI'm in the process of setting up a new site and I have an entire new block of DID's.The numbers seem to work fine, when I tested them I can make a call out no problem but when I try to call into the phone I don't get a ring on the phone no...
Hi to all,I'm trying to do a upgrade from CUE 2.3 to CUE 8.6. The installation was ok, but the CTI ports and route point isn't registering in the CUCM server, this server is a 8.5 version.Before we had a CCM 4.2 and CUE 2.3 with the same configuratio...
Hello,I am having CME configured in Cisco 2821 router having CUE 3.2 and CME 7.0 installed. When I dial the call from outside the organization,I am able to hear the prompt but when I press 0 to to reach the reception I used to get prompt message as "...
We are currently running MP 6.1 with CUCM 6.1.2. We are planning to upgrade our CUCM to 8.5 in the next couple of weeks but want to check the compatibility of MP6.1 with 8.5 CUCM. I have checked the CUCM compatibility Matrix which refers to the fol...
Hi All,I need your help.Please I need put a advice when my customer receive a call and after redirect the call a other DN.For example:From PSTN call to my customer and hear a advice and when finish the advice the call is transfer to the secretary.I t...
I'm not sure if my title of this case was cryptic enough...Basically after an agent ends a call, they'd like to have at least 45 seconds after the call before they're placed back in the queue of available agents. How would this be done?Thanks for an...
HiIf i add a add module to a existing ISR router. How about the warranty for the add on module. Base product is covered for 3 years. Did the add on modules comes with separate warranty (smart net )?
Hi I am unable to make external call to 1866 .. number using a particular externsion. Incomings are fine. I took the ccapi inout debugs and the disconnect cause value = 31. Ephone-dn has secondary number as well - not sure if this is causing the prob...
I have an issue with CUPC 7, "login failed. Make sure your username and password are correct". I already run the troubleshooter diagnostic on CUPS and everything is green checked, also the CUCM Publisher Configuration and everything is successful and...
Dear ALLI have a trouble of unity.The following message will appear, can not delete a user by 『Remove Subscriber PropertiesTool』Failed removing cisco Ecsbu UM Location Object ID and cisco Ecsbu Object Type properties from selected user.Please make s...
Hi dears I Have a 2811 with cme (8.6) and nm-cue (8.6)When someone calls me from a PSTN line or an Extension and I answer it and then press the Live Record button, the other person status switches to hold automatically and the recor...
