Unified Communications Infrastructure

Hey to everybody!I am here integrating Presence 7 with CUCM7. And I wanna know how to configure Instant Messaging with Unified Personal Communicator? is there any documentation? I did some search but didn't find any usefull info. so your help highly ...

Hi,I have ARC 5.1.1 installed with CUCM 7.1.3 and the issue is Operator Console not monitoring some phones for BLF status,its showing unavailable icon.Anu idea..Rgds,Ashraf

I am displaying presence for Available with a green circle with check in it and Idle, and On the phone with a yellow, minus sign in it. I understand that I should receive a different "blue" colored icon for on the phone and idle as yellow. How do I f...

I am doing a restore from Unity 4.0.5 to 7.1.3.10000-68 and I am getting the following errors as objects are being imported. I can okay past them but doing this for every object 5 times (it tries 5 times for each) will take forever.Does anyone know w...

Has anyone published a meetingplace express web meeting through ISA server before? What is the best way to publish the web meeting portion for external access?

Hi All,I just tried to setup a CUPS7+CUCM7 using LDAP (Active Directory). CUPS7 can see the user from CUCM7. But when use "https://<CUPS7 IP>/ccmuser" I always get authentication failure and also I cannot login to personal communicator. But I can log...

HiI found that IPMA service started, however, found IPMA port 2912 is not  listening. I used Assistant console tool  to test connectivity. Assistant  console tool  can’t  connect to primary IPMA server but backup server is OK.My Call manager version...

Hi team,As per my requirment I need to translate one DID number to analog.From Debug isdn I found ISP sending last 4 digits to router.. Here I need to forward this particular number xxxx to one analog number yyyyyyyy.!voice translation-rule 29 rule 1...

we're collapsing multi AD domain to one AD domain.  we migrate the users first so our unity servers are not moving yet so we migrate a user we ahve to run grant acccess for the user to use viemail.  we plan to move dept at a time so want to know if t...

Hi,I have 2 PRI's from the same Telco.  One PRI is configured, now I have to configure the 2nd PRI (Im fairly new to Voice), can some one let me know how to achieve this, please note that the PRI's have different DID'sBest regards and thanks in advan...

is there is a way to configure speech to text in unity connection.what i want is when user hear his messages in outlook via TTS he can reply with voice message and this voice message to be transferred to text mail?

If you're planning to implement SIP trunking in your Cisco Unified Communications environment, this briefing is for you!In this interactive technical deep-dive on configuring SIP  trunks for PSTN access, Technical Marketing Engineer Christina Hatting...

Dear all ,I know this is again a question to upgrade old unity server 4.03 to a new server Unity 7.x .I read a lot of thing on how to migrate a Unity system but as you know there is always some particularity.So my question is :what this the best migr...