Hello, I currently have a UC560 running in a small business environment. My problem is this: Incomming phone calls into the company have no issue establishing the call and ending the call once the phone is hung up on either end. The issue o...
Is there a way to create a dynamic welcome prompt with Cisco CRS Editor? I work for a university, and I would like a way to call into our Auto Attendant to change the default greeting in case of a closing due to inclement weather. I would like to b...
Hello All, Will pointing the IP of the service url for the Extension Mobility Service on the Subscriber and Publisher to there own IP's, establish extension mobility redundancy? So the phone register to the subscriber and login to the ...
Hello:Enabled SMTP notification, and it works great, but when internal caller calls and leaves me a message, in the "From" field i see userid(bsmith) instead of name (Bob Smith).I made sure, under the user profile i have full name, display name and f...
Hi, In my Cisco Unified CM Administration System version: 7.0.1.11000-2, I have a lot of different department names and they are all in use. Last year one of our departments changed their name, and now I would like to update the old department name t...
Hi I am having some difficulty with Roaming between Access points with Linksys Wireless g IPhones (Badged Cisco WIP310) and CallManager on a network using a Wireless LAN Controller (2112 WLC). I have proved that the configuration is ok on the netwo...
HelloWhen all members in a hunt group are logged out, callers hear a fast busy. Can we change this behaviour by setting some parameters?Customer want to differentiate between the condition when all members are busy (play fast busy) and when no one lo...
Hi,We currently use Cisco Unity 4.0 Build 4.0(5) and have a total Subscribers in network = 520 out of LicUMSubscribersMax=525Is there any tool out there that I could report on that would tell me what subscribers in Unity haven't access their Unity a...
Hi experts,I am having the following problem:Router 2851 with 124.24T IOS with CME 7.1.1Modules: AIM2-CUE ver. 7.1.2I need to install the Portuguese language pack and the command that i am using in the CUE CLI is:software install add url ftp://ftpser...
Hi there,I've installeed the Mac version of Unified Personal Communicator for a customer. The "Presence" and "Chat" part works fine but the "Softphone" doesn't work. If I call an IP Phone; it rings and when I pick up the phone there is no voice (both...
<p>I have hosted an External Web Server (DMZ) where i am not able to join the meeting for external participants . I get all meeting info which has been schedule for external parties and i get all meeting information as well. When i select on Join mee...
Hi,I need to get some information about the integration between Presece server and OCS 2007, we are using CUCM 6. If i get information about what are the steps i need to follow the integration between these product, if you can share some links for ...
Hi allCan someone please help as I have a cisco 2811 running c2800nm-spservicesk9-mz.124-22.T.bin and want to use it for local phone connectivity with CUCME. Do i just need to install CUCME CME 8.0 files for IOS 15.0(1)XA and the CME 8.0 Updated GUI ...
Hi All,Need your help on the following query. What should I do to route calls to agent's skill group in ICM7.0 using a simple ICM routing script Start --> LAA ---> Skill Group Selection ---> StopI've done all config (agent logged in and ready, devi...
Hi!We have a voip connection from the gateway to the CME. And we would like to use the onramp script to convert a fax messages but we need to use this on the CME directly.Is it possible?
