Unified Communications Infrastructure

Hi Team, we have PI-UCS-APL-K9 of PI and need to connect to network port. From which of PI goes to network switch in order to configure CIMC IP address

Hi All,I couldn't find the right way to move the persistent chat from one Oracle DB (11g) to another Oracle DB (12c). Can somebody help me to find the right way?Thanks a lot for share your suggestions. P.S. IM&P System version: 11.5.1.16910-12 

Hello All,I'm from a presales background and haven't done a BE6M deployment before. My IPT Lead engineer is traveling and the customer cannot wait for him to come back. The project is a very low margin deal so do not have the liberty to engage extern...

What is the correct setup for Speechview with Office 365.  My scenario is Unity CxN version 9.1 with Speechview Standard and email is completely hosted with Office 365.  All the documentation is centered around on-prem exchange. 

We use our desktop Jabber clients to control our phones, and as a result, we get the caller ID that pops up on the computer as well. We also use the Jabber app for our smart phones as our portables. My question is this - is there any way to force a s...

Today I was attempting to back up my in-house CUCM and CXN to a Raspberry Pi which already had SSH enabled.By Default, when SSH is enabled on Pi, SFTP is enabled as well, using OpenSSH built in to Rasbian.* I kept getting this error:admin:utils disas...

I'm looking for an inexpensive and basic  CDR Reporting software package.  Can anyone make recommendations ?  

In CUCM 12.5 unter "list and find phone" the timer/statsu "last active" is not clearhow is this timer/statsu calculated or mesured ? what are the conditions ?How can I interprete this value correct 

Hi All,Was curious if it is possible to play a greeting message for all incoming calls, such as: Your Call will be recorded for Training and Quality, etc. We have this setup using an external DID to voicemail to Unity and a Call Handler for transferr...

Hey, I just installed Unity 12.5 and uploaded some licenses to it using the offline method with the authorization code etc. In the "smart" license area of my licenses shows I have lots of these, but in Unity GUI under licensing I get "No License in U...

Dear Team, Need someone help or assistance to fix the below. We have cisco 8851 and 8841 phones with the version sip88xx.11-7-1-17. During the call after 10 to 15 min phone keep restarting, I am facing the issue only the two series phones and other 7...

Hello,I'm trying to print QOS report. Problem: I have a major part of the calls flagged as NA.The Call Manager service parameter CDR Enabled Flag is set to True. CAR parameter Load CDR only is unchecked. When I download the CMR file, some of the line...