Unified Communications Infrastructure

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We are looking to capture stats for how many calls a Unity Connection system call handler takes as well as the number of times each Caller Input key in that call handler gets chosen, or how many times a call goes to voicemail user or takes a message,...

z9jnhami1 by Level 1
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Hi,Our CUCM is operating with an insufficient number of licenses and we only have 1 day left to add licenses. We've placed the the order but it's is taking longer than expected to process this order and will not get licenses within 1 day.I understand...

Kristof-1 by Level 1
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Hi team! I'm working migrating a CUCM 8.6 to 12.5, well actually I'll do soon, but I have a question about licensing. The most of license migrated will be enhanced and Enhanced Plus users licenses, but I don't see nothing about licenses for Unity Con...

Hi,When I was going through field subject field notice, I found Fixed version for 10.5 IMP & P is 10.5(2)SU5 or later. In cisco download page, latest release available in 10.5 train is 10.5(2)SU4a, there is no version 10.5(2)SU5 as such for IM&P. Can...

We have a CUCM cluster of 6 servers and 3 of the 6 are currently on 2500 OVA (the original cluster Pub/Sub1/Sub2).  I know we should have servers with mixed OVAs but we do. I am using the procedure to Restore the System:https://www.cisco.com/c/en/us/...