Unified Communications Infrastructure

Hello everyone,   I am encoutering an issue I can't explain, (nor the workaround).   The first issue was some of my users, in VPN, couldn't speak between them in softphone mode, ASA drop vpn to vpn flow.   So I saw in the community I could use a TRP ...

the link to order cucm 12 is downhttps://www.cisco.com/c/en/us/products/collateral/unified-communications/business-edition-6000/guide-c07-737625.htmlcan any one provide me with any other documint or page to know how to order cucme 12 , i only need th...

Has anyone been able to configure the User Locale property on the end user page from an attribute in AD?  I was thinking of a custom AD attribute but was not sure what i would need to set the value as, or even if it would sync.   By default we have o...

Hi everybody, hope you're all fine. I need your help about an issue I'm encountering with my TOIP installation (Call Manager & Gateway 2911). Since my gateway has been restarted, I'm not able to make or receive external phone calls.After entering the...

Hi Team,   Can you please help me the steps needs to follow to disable SSO login for jabber users. Currently jabber using SSO Login with ADFS.   Regards, Ranjith VR

I have 5 Post-Normalization Trigger   trigger routing sequence 1 by-pass condition mid-dialog trigger routing sequence 2 policy Route_Policies_ALL condition IN_Network_Side_A trigger routing sequence 3 policy Route_Policies_ALL condition OUT_Network_...

I am trying to understand how I should be interpreting these two perfmon metrics. Because I am wondering how they are calculated. Is there a time range or specific benchmark for a counter to count the number of calls?thanks,

Anyone good at router TCL scripts?    Got some sample code? I recall something similar with B-ACD years ago..   Call is routed to ISR4431 as #88+number, then a prompt is played from flash  “This call will be charged to your account at the rate indica...

Hi all.I want to add a billing application server to CUCM whose FTP is not using the default port.The Host Name or IP Address field only accepts an IP address without port number.Application billing server =  FTP = 192.168.1.1 2001.How do I enter it?

Hi I noticed that the new generation VG450 can have high density voice service modules that include both FXS and FXO.   I have a customer with CUCM that has a large amount of FXO lines on a legacy PBX and was wondering if the VG450 would be able to c...

Hi,   how can I allocate SIP channels on a centralized SIP trunk for foreign locations or maybe a special application.   Before the centralized SIP trunk every foreign location had a own gateway with own ISDN connections to the provider.   After the ...

Hi,we are planning to upgrade cucm from 10.5 to 11.5, we have active ucss contract will expire in July 2017 but our ESW contract expired 1 year ago.My question is can we renew ESW is it still available & can we renew it till july 2017.looking forward...

Hi folks, Sudden issue is reported by client that reports "DTMF tones not detected when dialed from LL calls. DTMF tones are detected if dialed from Mobile phone. I'd deep dive into cssip all debugs and found that in both the scenarios (LL & mobile c...