Unified Communications Infrastructure

Hello all,   I have UCCX HA System version: 9.0.2.11001-24 (ES01-16) We have external dashboard pointing to UCCX Pub through odbc connection results displayed on dashboard are stuck since few days before. these results are imported from historical re...

Hello team!    I am running into some issues recently, backups on call manager fails everytime, scheduled backups and manual backups. I checked some logs and found this errors, but i didnt find information about them.    E R R O R *******************...

  Could someone guide me to find information on the "P-Media-Authorization" support in SIP header or QoS Enabled SIP Proxy configuration on CUBE (ISR 4300) routers?   The topic is discussed in RFC 3313, I have a SIP provider inquiring about this feat...

Greetings,   Is there a way to assign full 10 digit to each user but allow them to dial only the last 4 internally? I looked into the local route groups, however, it appears to applicable to routing calls to outside peers or destinations. The end-use...

Hi,   we have a problem when a call is coming in with no caller ID as "Anonymous" and we are routing this call to a remote destination as a parallel call.   This call is going out at our CUBE as   From: <sip:anonymous@anonymous.invalid>;tag=239BC810-...

Forgive me in advance . . . I've never dealt with Cisco telephony before.  I inherited this CMBE (I think) setup and it appears to have a couple of issues. Cisco Unified CM Administration System version: 8.5.1.11900-21 Cisco Unity Connection version...

Hi Team,   i am trying to integrate Opentext RightFax with Cisco CUCM 11.5, I have some installation guide from RightFax but it says to configure Cisco Unity connection but don't have Cisco Unity in my setup. please suggest will i have to install Cis...

Hello I'm wondering why Cisco recommends RAID 5 for the BE7H-M5-K9 model. I know there is a larger amount of space, verses RAID 10, for example, but the performance increases in RAID 10 over 5 is dramatic.  If we were to switch to RAID 10, is that st...

Hello Team,   We need to add Cisco VG350 Analog Gateway in Cisco CUCM 12 for connecting all my analog phones in CUCM.For that we have MGCP/SCCP Protocols . In my VG350 analog Gateway I have VIC2-4FXO card for connecting pstn Connection..   In Sccp Pr...

Hello,we have a ToIP solution Cisco JABBER V11.9 with CUCM V11.Calls between collaborators, multi-user conférence ans screen sharing work. However we cannot initiate the virtual meeting from a user post because the icon is greyed out.The PC version i...

I have a EMR vendor blaming slow performance of their application on my IP phones at remote sites.  I'm not a network engineer nor do I have access to our Cisco switches..  I believe they are just blaming the phones since they cannot come up with a r...

I'm asking here because I've been able to find absolutely zero documentation for either product. We need to essentially DOUBLE our user count on both products in order to facilitate a migration to Office 365 from Exchange 2007.Since these are both EO...