Unified Communications Infrastructure

Hello Team,   I have scheduled the backup of CUCM,  except TFP, other backup is done. For TFTP, i got unknown error and backup completed on 95%.    I checked in all cluster server's, TFTP services are activated. Please help me to resolve this issue. ...

Folks, i have IBM Sametime running in the same domain as CUCM and IMP. Currently Jabber is not deployed. We are planning to implement it and have federation with IBM. Based on my research we can only do inter-domain federation and use Expressways. We...

Hello, I am deploying a BE6000S and it has an pre-installed VMWare Hypervisor with pre-configured virtual machines. When I connect to the VMware ESXi, it notify me that the evaluation period is going to expire. But I didn't plan for ordering a VMware...

Due to changing our VM PIN password policy, we want to force all users to reset their VM password they next time they use their VM.  I see the option for doing this on a per-user basis, but that's not feasible due to the number of users.  I'm familia...

Hi, is it possible to set for example a SIP Trunk in Maintenance mode while i am working on that Trunk and reset it many times? Actually this message comes from the CUCM Cluster which is on Prime Assurance.   Any suggestion how to avoid (email)messag...

Hi all,   I have a great doubt, I need to monitor when a phone goes from registered to unregistered and when this happens an alarm must be created using Prime Collaboration Assurance. I´m new in PCA so I´d like to know if this is possible    Regards....

Good Day Folks,    I am using CME2911 with IOS version 15.2 and telephony service is 9.1. recently i started to face an issue regarding conference on tollfree number. i.e 800 number. i am able to dial the number and AA speaks. but when i try to dial ...

my subscriber cucm is having issues and im planing to do a recovery of it , but im wondering should i shutdown the subscriber or let it runnin

Looking for guidance on troubleshooting an issue.   We have three Calling Search Spaces (A, B, and C) configured in our CUCM 11.5.1 environment and one of them (A) intermittently produces a delay of around 7 seconds when dialing both internal and ext...

All of our call center agents have 2 lines on their phones.  Line 1 is their Agent ID and Line 2 is there DID.  Would like to setup a provisioning template to support this.  Is this even possible?  Do I set this up on the device or as a service or bo...

hi all, Is there a way to do auto synchronization for Infrastructure, User and Domain? Every time i make changes on the CUCM itself, id have to manually do Infra,user,domain synchronization to make sure everything is in place. Or its there a daily ...

(SIP Phone)1000004<---->CUCM(HQ)<--->c2921rtr<---->c2921(CME router)<---->3020005(SIP Phone).both routers 2921 are connected on gi0/0 via optical fiber. number on CUCM(1000004) SIP Phone on CUCME (3020005) . both phones ping each other successfully. ...

Good, For example I created the device profile "A" for the number 001, but then I change that phone and give it to someone else. now that number 001 is stored in the name of "A". How do I delete this in cucm? I already got there once more but I can n...