Unified Communications Infrastructure

How do you change the username/password Attendant Console Standard uses for the CTI/TSP if Attendant Console won't start up because the username/password is incorrect? Is the only way to uninstall & re-install the console? (This is CUACS 11.0.2 agai...

I am having problem of creating an CUIC report using a custom stored procedure in the Report-Definition building process.  I kept getting this error:  Stored procedure doesn't exist or syntax is invalid.  The credential that I used allowed me to exec...

Forum, I have been reviewing previous posted in respect to UCM Database Communication Error.  I am running into the same issue for Unity Connection.  I recently tried to upgrade my UCN v11.0.1.21900-11 to v11.5.  I followed the typical published docu...

Hello,After upgrade CUCM 9.1.2 to CUCM 11.5 I couldn't auto-register cisco 6921 on it.Could you help me with problem?Thank you.

Hi, Current system is 9.1.1.20000-5 unrestricted and need to upgrade to 9.1.2.x in order to support the 88xx series telephones. Can anyone provide me with a step-by-step and any issues that I would need to look out for? Regards Alun

Dear Cisco Team, kindly we have media sense v 11 and we do not know how to add API user accounts to media sense or how to import users thanks in advance for your prompt response Fadi Farouk

Hi, Our current CUCM version is  9.1.1.21030-1. We are planning to have a patch upgrade to 9.1.2 to support DX80 devices. My question is, if we upgrade the current version of CUCM which is  9.1.1.21030-1 to 9.1.2, do we need also to upgrade the follo...

Dear Cisco Team, kindly we have media sense v 11 and we do not know how to add API user accounts to media sense or how to import users thanks in advance for your prompt response Fadi Farouk

Hello. We are currently running CUCM version 9.1.2.12900-11. We have several "Meet Me" conferencing lines configured on our system. However, when the very first meet me conference call is dialed, we get following message on the screen of the phone "P...

Hi, Using CISCO TAPI API and CUCM 10.5. We have requirement to associate some data to call and can retrieve that data within same session. Need to understand the API use to associate call data and retrieve the call data.

I am trying to locate an extension in call manager but it is not showing. I can locate the extension in unity but no cucm. And also when I dial that extension i get a different users recording. I want to have this vm setup for the correct user PLEAS...

Configuration :: Default EU Name SKU Manufacturer Mfr. Part # Qty Description Discount 1G8466 CISCO - HW UNIFIED COMM LIC-CUCM-11X-ENH-A 1 UC MANAGER 11.X ENHANCED SINGLE USER UNDER 1K  Comment: You need to submit a DART request for the...

Hello! I'm reviewing the release notes for Viewmail 11.5 found here: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/vmo/release/notes/b_1151cucvmorn.html I'm trying to review system requirements. e.g. which versions of Unity/Unity C...