Unified Communications Infrastructure

Dears, I have installed the locale in unity connection when I change the default greetings for example "opening greeting" or any other greeting in the system call handler to my country language it is not in effect it still plays in English, how I can...

Working on a CoW deployment where we will split IM&P subclusters across the WAN. The SRND indicates we should allot 5 Mbps between servers in a subcluster, and 5 Mbps between subclusters. Have you been seeing this type of bandwidth between IM&P serve...

Hello, the concept which i know about cme/srst is using pstn as backup of voice over ip now the scenario is using cme as backup of cucm i have some branch which have cisco routers and cme 8.6 installed on it. and also have cucm 10.5 in main branch. i...

Hello All, I am using cisco 2911 with ccme. I have one of the phones it just rings once and disconnects the line, when it is receiving calls. Any ideas of what might be causing this? Thanks

I am trying to find documentation on WebEX integration with Lotus Notes. I need to understand how it installs and integrates with Notes. I have all the guides and that kind of information, but that doesn't explain if it writes to the template or what...

Is there any way to trace Dropped calls in CUCM ? Thanks

Hi All, MWI goes out of sync for random user. After restarting the cisco conversation manager service  its syncs properly but it goes off sync after some days. Is there any permanent solution available ? I want to understand which scenario triggers ...

I have a new deployment of a pair of Expressways for MRA.  Running the latest version on both.   The EXP-E is in a DMZ and is deployed single-NIC (don't have 2 DMZ subnets). We have all of the DNS and certificates taken care of The EXP-C says the tr...

Cisco softphone via VDI without VPN Would anyone have info on this. we are starting a Citrix VDI project with the intent of eliminating the need for users to have VPN. I am trying to figure a way to give them their extension via the VDI desktop with...

is there anyone out there actually using this API. The cisco docs have examples like these 1POST http://<connection-server>/vmrest/users?templateAlias=voicemailusertemplate2<?xml version="1.0" encoding="UTF-8" standalone="yes"?>3<User>4<Alias>jdoe</A...

Hi, I would like to know how do we enable/disable single number reach from end user self care portal ? Currently, in 8.6. 2 end user page, I am able to uncheck the line association to disable Single number reach but after migrating to 10.5, it seems ...

Hi everybody.We are trying to Export multiple recordings (contiguous and non-contiguous) from Quality Management Desktop, and do not find the way to do it.QM version is 2.7.3We are able to export individual records (*.wav format) but we wish to do it...

Hello, Could one of you let me know what is the fail over time taken by the Communication Manager(Subscriber/Publisher). See if we have DC and DR site so what is the time required to take over from DC to DR. Also let us know what are services that w...

After migrating the SQL cleanly (can login to SQL Express, see data), running Post Installation on AQM (clean), we cannot log into AQM.  Has anyone done this process before?  Any gotchas?