Unified Communications Infrastructure

Hi,i have created paging system and test worked well. but the problem is anyone can dial the paging number which is mentioned in Router Pattern.i tried by using router partition and calling search space but in this case user cannot call to my number.

Hello sir/ma'am,Good Day, I am having trouble on accessing my CUC GUI because I forgot my credentials (application user).I tried to change my application password but always unsuccessful. I keep on encountering these error prompt when I'm trying to c...

Cisco Unity Connection version: 8.5.1ES16.11900-16      Running HA.My publisher's gui loads just fine. However if I try to load the subs i get the servers error page:HTTP Status 404 - type: Status report message: description: The requested reso...

Starting today our email stopped being sent to voicemail. I'm by no means an expert in the Unity world so I've done my fair share of research but can't seem to find an answer. This has worked without issue for years and we haven't made any changes to...

Hello! Our Cisco Unity is connected to Office 365 (Unified Messaging Integration), we used to get emails when someone left us a voice message, but it stopped a few weeks ago.We got this error "Failed to locate a Domain Controller via DNS".The Active ...

Existing customer has just been handed the requirement that their Voice Mail be encrypted while at rest.  They are integrated with Outlook today.  I looked through the installation documentation and I do not initially find anything that talks about b...

Hi we have an old CUCM that is running 8.6.2.22900-9The CDs we have is 8.6.1.20000-1We are trying to reinstall and restore from backup.  However, it is not recognizing the backup probably because of the version difference.Does anyone know where I can...

Hi,we have migrated Call Manager & Cisco Unity from 11.5 to 12.5 but after migration, i found that the Caller Input is not working.we have changed the IP and hostnames during migration.phone registration and calls in/out tested.upgrade Voice Gateway ...

Looking to add CER to a customer's environment. They have HP switches and Juniper switches providing PoE to the phones. What kind of issues will we run into in configuring CER to discover the phones in this environment?

Hi All,I have unity conx 8.x. We trying to transfer call to IP Phone DN based on user input, in unity, using "Transfer to Alternate Contact Number" option in call action.Call gets transfered but with a greeting "wait while I tranfer your call". This ...