Unified Communications Infrastructure

Greeting,I'm planning to migrate my CUCM 7.1(3) cluster via PCD 10, everything worked fine until I launched the cluster discovery, the subscriber was discovered successfully but the publisher showed on the contact status a timeout alert, anyone got t...

I wish to implement conf calls in this routerthe conference button on the cisco phone are activate but the conf call is still not ok Can someone share with me the steps config for this ? Thanks

Hi,I need help regarding configuring Auto Attendant in my UC540. I am using Cisco Configuration Assitstance to configure the device.I successfully uploaded my costume welcome greeting "AAmyown.wav" (8bit u-law,8000) under prompt management and create...

I have a recently installed Call Manager Express  Version 10.0, with about 20 ip phones CP-7821.Everything is running good , but my customer ( a lawyer office) needs to know the call duration of every call.From the 7821 I am unable to figure out how ...

Does anyone have a reasonable estimate of how long it takes to perform a PCD upgrade of a CUCM cluster? I know that there are a lot of variables, so the real answer is "it depends", but even a rough swag would help in scheduling resources and setting...

Hi, Have installed 10.6 and trying to get my head round some issues :1. I have found a Service pack but can't load it, although very thing is in place :lg-spes-cpa01/admin# sh repository upgradecpc-assurance-patchbundle-10.6.0.58162-1.x86-64.tar.gzlg...

Hi,I have a doubt with blind transfer in Attendant Console Advanced (CUACA). This doubt is regarding at how many calls are made in order to make a blind transfer. I have seen in the traces that when we perform a blind transfer outside the company (us...

Hi everyoneI've been trying to connect to Cisco Prime Collaboation Assurance 10.6 with Filezilla through SFTP protocol but I could not connect.Do you know if I have to make some different to achieve the connection on CPC Server? Attach the image with...

Issue description:------------------------MWI is not working intermittently and for few users.Other phones are working fine.Issue started happening from the time we have upgrade our CUC 8.x to CUC 8.5.1ES148.17133-148.Issue has been repeated in a mon...

I need to do a CUCM migration from Physical appliance 7825I4 version 8.5.1 to the new Cisco UCM-C240 version 10.5. Can I install Cisco PCD on Cisco UCM-C240 Virtual Hypervisor for this migration? Release notes says that Cisco Prime Collaboration Depl...

Good morning. I have an issue where our Cisco Attendant Console operator cannot see any new users added to CallManager. Everything is syncing via LDAP, and all other applications (jabber, presence) are working properly, even with the new users.  When...